Refund Policy

Refund Policy

We understand that plans can change. Please review our refund policy carefully before making a booking.

1. Advance Payment

The advance payment is required to confirm and hold your booking date. This amount is applied toward your total bill.

2. Cancellation and Refund Schedule

Refunds are processed based on the notice given before the event date:

• More than 30 days before the event: Full refund of the advance payment, less any administrative fees.
• 15–30 days before the event: 50% of the advance payment will be refunded.
• Less than 15 days before the event: No refund will be issued.

3. How to Request a Refund

To request a cancellation and refund, please contact us in writing (email or letter) with your booking number and the reason for cancellation. Verbal cancellations are not accepted.

4. Refund Processing

Approved refunds will be processed within 7–14 business days via the original payment method or bank transfer.

5. Force Majeure

In cases of events beyond our control (natural disasters, government-imposed restrictions, etc.), we will work with you to reschedule. Refunds in such cases will be assessed on a case-by-case basis.

6. No-Show Policy

If you fail to attend the event without prior cancellation notice, no refund will be issued.

For any refund-related queries, please contact us with your booking details.